Revolutionizing Compliance: Banner Contracts on managing ISO audits with CheckProof

CheckProof speaks to Brett Burrows from Banner Contracts on securing processes and ISO Compliance with CheckProof.

Q: Can you tell us about your role at Banner Contracts and what it entails?

A: I’m the HSEQ and Compliance Manager at Banner Contracts. My responsibilities include overseeing health, safety, environment, and quality across our operations. This ranges from implementing safety protocols and ensuring ISO compliance to streamlining workflows and improving operational efficiencies. It’s a dynamic role combining strategic planning with hands-on problem-solving, where CheckProof plays a critical role.

Q: Can you describe how your team integrates CheckProof into daily workflows?

A: CheckProof was introduced at Banner Contracts before I joined. Initially, the focus was on daily checks and defect management, but I expanded its use significantly. We’ve replaced paper-based admin tasks like timesheets, health and safety forms, and risk assessments. It’s now central to streamlining a wide range of operations, from training to proactive maintenance.

Q: What motivated your organization to choose CheckProof, and how was the onboarding process?

A: CheckProof has been pivotal for achieving compliance with ISO standards—9001, 14001, and 45001. It helped us gather evidence and meet standards efficiently, often in real time. Onboarding included creating tailored checklists, which made the transition seamless for both permanent and agency staff.

Q: What key performance indicators (KPIs) or metrics have improved since adopting CheckProof?

A: Time savings are one of the biggest wins. Previously, gathering paperwork and transferring defects into spreadsheets took a day and a half weekly. With CheckProof, this process is live, saving hours and enabling instant responses to issues. For production, I now get daily updates from all sites, something I previously ‘managed’ through piles of last week’s paperwork.

”Feedback has been overwhelmingly positive. The team appreciates the efficiency and clarity it brings to their daily tasks.”

Q: How have frontline workers responded to CheckProof?

A: Feedback has been overwhelmingly positive. The team appreciates the efficiency and clarity it brings to their daily tasks. For example, in the past 200 units of equipment were previously tracked on paper. Gathering data or capturing defects and deviations used to take a day and a half each week, as piles of paperwork would accumulate on the desk. Now, with CheckProof, that process is digitized, saving significant time. Additionally, response times have improved dramatically. CheckProof enables instant reporting and live responses, enhancing operational efficiency.

Q: Are there any standout features for your operations?

A: I love the production reports—they give me real-time insights across all sites and let me share updates directly with customers. Also, deviations aren’t just for defect tracking; I use them to gather evidence of good practices and improve customer relations. I feel I can keep pushing the boundaries of what it’s possible to use CheckProof for.

Q: What challenges has CheckProof helped you overcome in maintenance, health & safety, or quality management?

A: It’s revolutionized how we handle defects and maintenance, ensuring faster response times and consistent quality. For health and safety, we’re now more proactive, using audits and risk assessments to identify and address potential issues early.

Q: How do you see CheckProof fitting into your long-term goals?

A: It’s deeply embedded in our operations now. The efficiency and reliability it brings make it hard to imagine going back to our old ways. With continued enhancements, it will remain a cornerstone of our strategy.

Q: Anything else you’d like to add?

A: The customer support team has been fantastic—I’ve got a great relationship with them. As a CheckProof enthusiast, I’m always eager to see what’s next, and I’m excited about how we can continue pushing the boundaries of what’s possible with the platform.